Studio Policies

WHAT YOU NEED TO KNOW BEFORE YOUR VISIT TO Ställe Studios:

At Ställe Studios, we highly value both your time and the time of our dedicated
estheticians. To ensure that we can provide the best possible service to all of our valued
clients, we have established the following policies:

CANCELLATION POLICY:

We understand that schedules can change, and you may sometimes need to cancel or
reschedule your appointment. Please provide us with a minimum of 48 hours notice if
you need to make any changes to your appointment. Failure to do so will result in a fee
equal to the service’s total cost, including tax and a 20% service charge.
Please settle late fees to avoid the revocation of your online booking privileges.

HEALTH AND SAFETY POLICY:

The well-being of our clients and staff is of paramount importance to us. We strictly
adhere to strict sanitation and sterilization protocols and kindly ask that you do the
same. If you are feeling unwell or have been exposed to COVID-19, we encourage you
to reschedule your appointment for a later date.

CANCELLATION DUE TO COVID-19 POLICY:

We understand that circumstances related to COVID-19 may require appointment
cancellations. If you are in this situation, please send a copy of your COVID-19 test
results to [email protected]. Doing so will allow you to redeem the
cancellation fee within the same month as your original appointment.

We sincerely appreciate your choice to visit Ställe Studios and your cooperation with
our studio policies. If you have any questions or concerns, please do not hesitate to
contact us. Thank you for being so understanding.